We want you to be happy with your purchase from AeroFlow (operated by Prash Innovations). Please review our return and refund terms below.
Returns: You may request a return within 7 days of delivery if the product is unused, in its original packaging, and in the same condition you received it. Due to the nature of FPV/RC electronics, items that show signs of use, soldering, binding, or firmware modification are not eligible for return.
Damaged, defective or incorrect items: If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at info@aeroflow.in with your order number, photos, and a description of the issue. We will arrange a replacement or refund at no extra cost to you.
Non-returnable items: Batteries, used/flown items, and custom or made-to-order builds are non-returnable unless defective on arrival.
Refunds: Approved refunds are issued to the original payment method within 7-10 business days of us receiving the returned item.
How to start a return: Email info@aeroflow.in or call +91 92724 22721 with your order number and reason for return, and we will guide you through the process.
Returns address: Prash Innovations, 214, A4 Wing, Vishwakarma Paradise Phase 1, Ambadi Road, Vasai West, Vasai, Maharashtra 401202, India. Please do not send items back without contacting us first.